Frequently Asked Questions
Find answers to common questions about our service
No, we are not a law firm. We are a platform that connects people seeking legal help with qualified, verified lawyers in their area.
It's completely free for clients to search for and contact lawyers. You only pay the lawyer directly if you choose to hire them. Lawyers pay a subscription fee to be listed on our platform.
All lawyers on our platform are independently verified and licensed to practice law in Australia. Look for the verified badge on their profile. You can also view their credentials, experience, areas of expertise, and client reviews.
Yes, you can contact as many lawyers as you'd like to find the best fit for your legal needs. We encourage you to speak with multiple lawyers to compare experience, approach, and fees.
Response times vary, but most lawyers respond within 24-48 hours. You can see average response times on each lawyer's profile. Premium lawyers typically respond faster.
We cover all major practice areas including family law, criminal law, property law, business law, personal injury, immigration, employment law, and estate planning. Use our search filters to find specialists in your specific legal area.
Yes, your privacy is our priority. Your information is only shared with lawyers you choose to contact. All communications are secure and confidential. Read our Privacy Policy for more details.
You're free to choose any lawyer that suits your needs. If you're not satisfied with one lawyer, you can contact others through our platform. We also encourage you to leave reviews to help other users.
All lawyers must provide proof of their current practicing certificate, professional indemnity insurance, and bar admission. We verify these credentials with the relevant state law societies before approving their profile.