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Jewell Hancock Employment Lawyers is a full-service employment law firm exclusively for employees, assisting with any workplace issue. Unlike other firms, they do not act for employers or have union...
Jewell Hancock Employment Lawyers is a full-service employment law firm exclusively representing employees, with headquarters in Melbourne CBD and offices across Victoria and Queensland. Founded in 2020, the firm specializes in providing independent, affordable, and expert legal advice to workers who have experienced workplace mistreatment. The practice operates as a modern, technology-driven firm utilizing paperless systems, cloud-based storage, and automated processes to deliver efficient legal services to thousands of employees across all industries.
Choosing Jewell Hancock Employment Lawyers provides access to award-winning expertise recognized nationally, including Australasian Lawyer's Fast Firms designation for three consecutive years as Australia's fastest-growing law firm. The firm's principals are recognized as Preeminent lawyers for employee representation in Victoria by Doyle's Guide 2025, demonstrating exceptional legal capabilities. Their technology-forward approach enables flexible service delivery through video conferences, online bookings, and electronic signatures, while maintaining affordable fixed-fee pricing structures. The firm's exclusive focus on employee representation ensures unwavering advocacy without conflicts of interest, supported by a growing team of specialized employment lawyers across multiple locations.
The firm's leadership includes Andrew Jewell and Trent Hancock, both Principals recognized as Preeminent employment lawyers for employees in Victoria by Doyle's Guide 2025. Sam Nottle, promoted to Principal in July 2024, frequently appears in courts and tribunals nationwide and earned recognition as a Recommended Lawyer in Victoria. The expanding team includes Michael Kriewaldt (Senior Associate), specializing in termination and underpayment disputes, Phi Tran (Associate) handling employment matters across various jurisdictions, Clare Shears (Associate) supporting the Brisbane office, and Jason Xue (Associate) focusing on advocacy. This diverse team brings comprehensive expertise in all aspects of employment law while maintaining the firm's commitment to employee-focused representation.
Jewell Hancock Employment Lawyers offers transparent fixed-fee pricing structured by consultation type and attorney level. Principal lawyer consultations cost $660 for in-person meetings, $550 for video conferences, and $550 for telephone consultations. Senior Associate rates are $550 for in-person, $440 for video, and $440 for telephone consultations. Associate/Lawyer consultations are priced at $440 for in-person, $330 for video, and $330 for telephone sessions. Document review and email advice services with a Principal lawyer cost $660 without telephone or video components. Eligible dismissed employees earning under $175,000 annually receive complimentary 30-minute telephone consultations if dismissed within the past 21 days. All consultations are scheduled for one-hour durations, ensuring comprehensive legal advice within predictable cost parameters.
Jewell Hancock Employment Lawyers maintains offices in two major Australian cities to serve employees across multiple jurisdictions. The Melbourne headquarters operates from two locations: Level 3, 480 Collins Street, Melbourne, Victoria 3000, and Level 3, 126 Wellington Parade, East Melbourne, Victoria 3002, reachable at +61 3 8610 6369. The Brisbane office is situated at 477 Boundary Street, Spring Hill, QLD 4000, contactable at +61 7 3524 2130. Clients can reach the firm via email at contact@jhel.com.au or visit their website at www.jhel.com.au. The firm maintains active social media presence on Facebook, Twitter (X), Instagram, and LinkedIn for regular updates and engagement with the employment law community.
50 verified reviews
Excellent Service Trent Hancock provided outstanding legal representation for my employment matter. He explained everything clearly, was always responsive, and handled negotiations skillfully. His expertise and professional approach made a potentially stressful situation much easier to navigate. Highly recommend Jewell Hancock Employment Lawyers for employment law issues.
When I initially spoke with JHEL I had no idea what to expect. Trent really listened to my situation, and in a professional and confident manner explained how we would proceed . I cannot speak highly enough about how I was treated and the sheer level of knowledge they had pertaining to my situation. I would recommend Jewel Hancock in a heartbeat to anyone who is having issues in the workplace.
Their service lacks empathy and dedication. While I appreciate and praise their dead honest approach towards my potential claim, they would not review my contracts. It seems that their every second is accounted for. I would not recommend them to anybody. Please avoid them like the plague! Hancock's reply to my post suggests that they will go to any lengths to maintain their squeaky clean image. Contrary to their claims, there was no belittling or abusive behaviour from my end. Their tactic is to go on the offensive rather than defensive. They are good at making up cock and bull stories. Keep it up!
We first found Trent Hancock by applying for free legal advice through the Fair Work Commission’s website. Trent’s expert, timely and cost-effective advice and services in support of our unfair dismissal case through its mediation, claim and settlement phases was critical in getting the best result we could possibly have hoped for. Thank you so much Trent!
After a disappointing experience with another firm, I had to change lawyers. When I met with Sam I was so chocked by his knowledge and confidence that I asked him "how long he had been doing that job". He was always available and quick to respond. He gave me options and let me decide freely. I really appreciated that. I saw someone who cares. Despite the stressful situation , Sam took the time to discuss other subjects such as dogs and cats (we are both owners). His expertise and kindness helped me achieve the best outcome. Thank you for everything Sam.
Words cannot begin to express how wonderful both Andrew and Phi were (not to mention the rest of the team whose names elude me at the moment). What was an incredibly difficult time for me, was made so much easier because of their kindness, compassion and understanding.
Phi in particular was extremely sensitive to what I was needing out of the process and also incredibly mindful of how I was dealing with the process. She is absolutely exceptional at what she does and I cannot thank her enough for making this a little less difficult.
Overall, start to finish, the whole process was exceptional and I highly recommend Jewell Hancock Employment Lawyers to anyone that is having a workplace issues that needs attention.
Once again, a special thank you to Phi. I couldn't have gone through this process without you.
I had an excellent experience with Trent and would recommend his services/firm to anyone who needs a top lawyer. I had a case involving a large multinational organisation that Trent handled brilliantly. We got a great result.
Highly professional and always available. An excellent communicator. He gives balanced advice and explains your options clearly.
I loved the functionality of the website and the ability to book services before calling.
In all, an excellent person to have on your side!
I can’t recommend Michael and the team from Jewell Hancock highly enough. He made a really stressful situation so much easier to deal with and got me the result I was hoping for. Everything was explained in simple, easy-to-understand language, and the whole process felt smooth and professional from start to finish. Truly grateful for his support and expertise!
I was facing an incredibly stressful situation, and Trent’s support made all the difference. His depth of knowledge was truly impressive, and he approached everything with professionalism, kindness, and attentiveness. His ability to listen and provide thoughtful guidance was invaluable, and I always felt reassured knowing I was in capable hands.
I can’t speak more highly of Trent Hancock. His expertise, genuine care, attention to the case and strategic mindset set him apart, and I’m incredibly grateful for his help. If you’re reading this, chances are you’re in the unfortunate position of needing an employment lawyer, and for that, I’m sorry. But the best decision you can make right now is to stop hesitating and book an appointment with Trent. You won’t regret it.
From my initial enquiry to settlement, the team at Jewell Hancock provided excellent communication and consultation.
High quality service and value for money; a prompt, supportive and responsive practice. Trent Hancock is extremely knowledgeable, experienced and achieves excellent results. I highly recommend this firm.
Trent was kind enough to fit me in for an urgent consultation. He then thoroughly reviewed the matter with compassion and provided easy to follow and pragmatic advice. Highly recommend this firm. Very impressed.
Phi took the time to understand my situation and provided me with clear and practical legal advice that helped me navigate my negotiations with confidence. Thank you for your outstanding service!
Phi has been an absolutely phenomenal lawyer in handling my case. Her unwavering professionalism and fierce advocacy were truly outstanding, giving me the confidence I needed to seek justice.
Throughout the long and challenging journey, Phi remained by my side until the very end. She approached every interaction with kindness and respect, making an otherwise difficult situation more manageable. I cannot recommend her highly enough!
I don’t not recommend this law firm. In my opinion and based on my experience, they have terrible customer service, poor advice and communication. Not focused on their client but more interested in their fee and retainer. Despite paying for a principal lawyer the matter was referred to a junior associate to deal without consultation with the client. I do not recommend them.
Absolutely phenomenal service and care. The entire team was so supportive and caring and guided me so well throughout the entire process. They explained all my options at each step and there was no pressure to step a certain way. I felt in control and confident with my team. 100% recommend
The lawyer’s skills are poor. He charged me a few hundred dollars for a consultation only to tell me they couldn’t do it and even advised me to give up. I found another lawyer who succeeded. I seriously suspect their positive reviews are just results of marketing.
I spoke with two people at Jewell Hancock, Trent and Chelsea, both are extremely professional and reliable. In my appointment with Chelsea, she was patient and empathetic throughout the call, even though I had many questions. She provided extensive insight on the different routes possible, as well as how different aspects are viewed from a legal perspective. The experience helped me understand the importance of seeking professional legal advice, as there are so many intricate nuances in the information online that can cause it to be misinterpreted or misunderstood without extensive training and experience.
I highly recommend these solicitors for all your legal employment requirements. They are particularly professional and compassionate, which is a rare combination in this industry. I was made to feel supported and had a great outcome.
I cannot recommend Jewell Hancock Lawyers highly enough, especially Trent and Michael, who handled my recent case with absolute professionalism and expertise. From the very beginning, they demonstrated an exceptional level of organization, strategic insight, and dedication that gave me confidence every step of the way.
Their brilliant advice and meticulous attention to detail ensured a successful outcome, but more importantly, they provided unwavering support during an incredibly difficult and challenging time in my life. They truly went above and beyond, making the entire legal process as smooth and stress-free as possible.
If you are looking for a team that is not only highly skilled but also compassionate and committed to achieving the best results for their clients, Jewell Hancock Lawyers is the firm to trust. I will absolutely use their services again if ever needed and would highly recommend them to anyone seeking outstanding legal representation.
Thank you so much, Trent and Michael, for your incredible work!
I never expected to be in a situation where I needed legal employment advice but the phone call I made to Jewell Hancock was the best decision I made. Andrew's considerable expertise and calm and compassionate approach led to a fairer outcome and made a huge difference to me. Throughout two months of negotiation everything was handled promptly and professionally, with my legal position and options clearly explained every step of the way. If you need help, I'd recommend Jewell Hancock without hesitation.
Very disappointing service, communication was good in the beginning and then it went downhill
I couldn't be happier with the service I received from Jewell Hancock. Facing a difficult situation, I was incredibly stressed and unsure of what to do. From my first consultation, the firm, and particularly my lawyer Chelsea, provided outstanding support and guidance. Their experience and knowledge of employment law were exceptional, and they clearly explained my rights and options throughout the entire process. They were incredibly responsive and communicative, keeping me informed every step of the way. Thanks to their dedication and hard work, I was able to achieve a very positive outcome. I highly recommend this firm to anyone facing employment challenges. They went above and beyond my expectations.
I recently had a 30 minute consultation with Phi Tran. She was professional, knowledgeable and provided clear, actionable advice tailored to my situation. Despite the short time frame, she effectively addressed all my concerns, breaking down complex legal concepts in a way that was easy to understand. I appreciated her patience and attention to detail, ensuring I left the consultation with a solid understanding of my options.
Jewell Hancock provided me with a free half hour consultation to discuss my legal options on a work related matter. Phi Tran, an Associate at the firm was brilliant in explaining in plain English my options going forward. Her professionalism, expertise and knowledge was second to none.
Sought the free advice on offer, Spoke with Trent. I received a simple and clear expert assessment of my situation I submitted all docs and had them reviewed and was given very honest advice on how to best move forward with MY best interest in mind NOT THEIR$. Other firms had me instantly placed in a ‘production line’ type arrangement with zero empathy….these guys were a complete breath of fresh air in comparison. Went and fought (self represented) and won with a very satisfactory result. The way i went about it and the things i did were all advised to me in that call. The commissioner actually commended me on how i had handled my entire submission and all the actions i had taken. The advice i had been given was very clever, sound and expert advice as well as caring about my plight, not just their bottom line. I have no hesitation in giving them a very high recommendation. Axel👌🙂
Sam demonstrated exceptional professionalism and managed my case with expertise and care. Working with him was an absolute pleasure, and I couldn't recommend him more highly.
I had an absolutely amazing experience with this firm. I faced issues with my employer for over two years, and every lawyer I consulted before gave me bad news, leaving me doubting whether justice was possible. Then I spoke with Mr. Trent Hancock, who gave me the confidence I needed. The firm acted fast and always had an open channel of communication with me to ensure I was informed at every stage.
I highly recommend their services to anyone in a similar situation.
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I had a great experience with Phi Tran and Andfew Jewel they were very helpful and got me a great result and would definitely use again.
I highly recommend Phi Tran of Jewell Hancock Lawyers. What really stood out was Phi’s genuine approach to communication and her dedication to my case. Phi was incredibly knowledgeable, professional, responsive and always available for questions as my legal matter evolved. Phi’s strategic approach and guidance led to a successful outcome beyond my expectations, as such I would highly recommend Phi Tran and Jewell Hancock lawyers to anyone in need of professional legal services.
My experience with Jewel Hancock was amazing thanks to Michael, who really supported me during a tough time. He is extremely knowledgeable and made the process very easy for me, ending with a great outcome. I’d recommend them over anyone else in the area.
I contacted Jewell Hancock to review a workplace matter for me. I had a lawyer ring me back promptly to discuss the matter and they were able to outline my options and the process that I would undertake dependent upon my decision. At no time did they offer any false expectations or outcomes for the process. I found them to be extremely supportive, professional and efficient in all of their dealings, and I would recommend them highly to anybody who wishes to explore their rights in a workplace setting.
I had the pleasure of working with Sam regarding an employment matter and I cannot recommend his services highly enough. He demonstrated exceptional expertise, professionalism, and a deep understanding of the complexities of workplace law. Sam was empathetic and approachable throughout the process, making what could have been a very stressful situation far more manageable.
His advice was clear, strategic, and tailored to my needs, which helped me achieve a resolution that felt fair and respectful. If you’re looking for a lawyer who genuinely cares about their clients and is committed to delivering the best possible outcome, Sam is the person to call.
I cannot recommend Trent Hancock highly enough. From the moment I reached out to him, he was incredibly professional, responsive and attentive. His expertise in the field is impressive; he provided sound advice that was not only insightful but also tailored to my specific situation.
What really set Trent apart was his compassion. He genuinely cared about my well-being and frequently checked in to see how I was doing throughout the process. His dedication to my case was evident, as he and his team were always available for questions and provided guidance well beyond the typical scope of a lawyer's duties, including taking the time to personally review all my communications with my employer, ensuring that no detail was overlooked. His ability to navigate complex matters with ease made me feel confident and supported every step of the way.
If you’re looking for a lawyer who combines exceptional expertise with genuine care for his clients, look no further than Trent Hancock. His dedication towards delivering results for his clients is unparalleled.
Thank you to Trent and his team for their outstanding service and unwavering support. There were moments when I felt deflated and shaken, but I could always count on Trent to keep me focused and to get to the outcome we’d aimed for at the outset. Trent is exceptional at what he does and exceeded all my expectations.
I had a wonderful experience working with Phi Tran at Jewell Hancock, she gave excellent advice and support at a challenging time. She was very easy to work with, communication was fantastic and I was very happy with how I was represented. Highly recommend!
Grateful that my issue was taken care of a few months ago. Thank you 🙏🏼
Andrew and the team where wonderful ton deal with from start to finish. I am very grateful for all there help and support during a stressful time dealing with the matter.
Thank you again for everything
Michael was very knowledgable and his guidance was invaluable.
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All staff are very approachable, receptive, able to find the necessary related information and respectful when talking about your situation. But above all they don't assume what's happened - they recognise each situation has it's own unique aspects so their advice is based on what is happening - the key to getting advice based on your situation.
We couldn't be happier with the service provided by Michael. He explained everything along the way, making a stressful fair work claim easy and made us feel extremely confident going in. Michael did his research and new our case inside and out and was amazing to listen to- fighting our case for us and ultimately achieving a much higher than expected result. Thank you for all your hard work and effort you put into our case.
Trent was great. He took the time to understand my situation, provided considered responses to all of my questions, and clearly outlined my rights and the options available to me going forward. Definitely a strong recommend especially for those like me who've not talked to an employment lawyer before.
Trent Hancock and the team were incredibly helpful and professional during the entire process. Their expertise and guidance made all the difference and I highly recommend their services to anyone needing support.
Chelsea is an asset to this firm. She handled the matter with great care and understanding. I would highly recommend using this firm for your employment matters
Chelsea is amazing at what she does. Her support and reassurance helped me immensely during what was a very difficult week. She gave me a clear strategy that I could implement right away. Thank you!
Got expert advice from a knowledgeable lawyer. No time wasting, no BS. Very open, honest and extremely helpful.
Phi is a professional and experienced employment layer whose legal advice is proactive. She is also very supportive which gives me a lot of confidence while dealing with workplace issues.
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Trent Hancock and Sam Nottle are absolutely fantastic. Trent especially really took the time to understand my situation, was very empathetic and patient and provided excellent clarity to all of my questions when I was in a state of anxiety. This firm, from my experience, is also very prompt when responding to emails too.
I highly recommend this law firm.
Jewell Hancock Employment Lawyers
Level 3/480 Collins St, Melbourne VIC 3000
Melbourne VIC
Phone
+61386106369
Website
Office Hours
Mon-Fri 9:00am - 5:00pm
By appointment available
Languages
English
Payment Methods
Cash, Card, EFTPOS
Payment plans available
Based on 50 reviews
Contact Jewell Hancock Employment Lawyers for expert legal advice and representation.